Thank you for shopping with Double Accent.
All returns must include the original order ID(packing label) in order for us to proceed with the return. Provide us with a handwritten note stating whether you want a refund or an exchange, so that our shipping department can help you in a prompt manner.

Our return policy is as follows: Returns:
Please send the item along with your buying information; This is required. Item must be returned within 30 days in new condition (no signs of scratches or worn).
If the item is returned after 30 days, even though it’s in new condition, 20% of the order amount will be charged as restocking fee. Please note that we cannot accept any returns that are not in new condition.
We will initiate the refund as soon as we receive the item back. Exchanges:
We only accept exchanges within 30 days of the delivery date; The item must be in new condition. General Exchanges: Please send the item back to us along with your receipt, and send it with a note written "Exchange Required" on the receipt.
For ring size exchanges, please send the item back, along with your receipt noting the new ring size. Refunds:
Refunds will be given as a Money Back. The buyer is responsible for all shipping costs; Shipping is non-refundable. Address to Return :
Double Accent/Customer Service Department 606 S. Hill Street #1118
Los Angeles, CA 90014 Sincerely,
Customer Service Double Accent
Tel: 213-627-1139 / Fax: 213-627-4249 For assistance returning an order please email [email protected] or call 213-627-1139.