If you are not completely satisfied with your purchase, we will be happy to refund, replace, or exchange any item within 30 Days of its purchase through our simple return process.
Simply email our Customer Service department via email at
[email protected] or via telephone at 212-689-7770 to obtain a RETURN/EXCHANGE AUTHORIZATION NUMBER. Please write this number on your return label. Packages received without this number are subject to a restocking fee.
Return merchandise via insured shipment. Please send the package via any convenient method (USPS, FedEx, UPS). We advise that you obtain Insurance and/or tracking services to protect yourself if the package is damaged or lost in transit. The returned item must be new and unused and shipped with all of its original packaging and enclosed materials.
Please send the merchandise to the following address: Szul, Inc.
Your Return Authorization Number 42 W 48th St
Suite 703 New York, NY - 10036
Receive your refund As soon as we have received the returned merchandise, we will gladly refund you the full purchase price of the product. We will refund the purchase price in a payment method equivalent to the method used for the purchase. Please allow up to 10 business days for your credit to be processed and issued.