You can return merchandise within 30 days of delivery. There is no restocking fee if the return is a result of us shipping the wrong or damaged merchandise. Otherwise, we will assess and charge a restocking fee of 10% to 15%.
If you need to return an item, you must email us for a RMA (Return of Merchandise Authorization). We will then approve your request, and email you return instructions and a shipping label. In most cases, the shipping label is pre-paid. Following our instructions, you will print out the label, affix it to the package, prepare the package, and take it to a UPS Store or USPS location.
IMPORTANT: Any returns that are sent by you without our authorization will risk being lost or invalid. Authorization of returns must be granted by us (Bargain Unlimited), and not by Sears. Customers must follow our return instructions correctly. In particular, you must send merchandise to the correct facility as specified by our instructions, in order for us to properly receive and assess the returned merchandise. Under no circumstances should merchandise be returned to a Sears department store or Sears facility. This will result in loss of the merchandise and forfeit of your refund. Once we receive the merchandise at the appropriate warehouse, we will inspect it immediately and, barring any inspection issues, we will issue you the refund right away via our Sears Seller Portal and notify you of this action. At this point, it is up to the Sears system as to how soon you receive your refund back in your bank account or original payment account. Any questions about details of the refund at this stage should be directed to Sears Customer Service.
All marketplace sales are backed by our Kmart Marketplace Guarantee. Get the product you ordered, when you expect it, or get your money back. Original shipping cost included. Limitations apply.
Contact Kmart Marketplace:
Bargain Unlimited
A Kmart Marketplace seller | Preferred Seller
Address: 5715 BayBerry Way SUGAR LAND, TX US 77479
What is Kmart Marketplace?
Kmart Marketplace is our community of online sellers who offer an assortment of unique and popular brands right here on Kmart.com