USA shipped merchandise return policy: (For international orders outside of USA please see below)
We have an unconditional 30-day money back guarantee. We do not require a return authorization. In order to return an item, please use the bottom portion of your packing slip.
Select purpose of your return (Return/Exchange/Repair) Provide Invoice Number - Style Number(s) for the item(s) that you are including in your return package
Make sure to purchase insure for your package for the purchase price of the item(s) being returned. Your original shipping charges are not refundable. You are responsible for the cost of shipping the item(s) back to us.
Returned merchandise must be in original condition. Worn or personalized items can not be returned. The returned merchandise will be credited back to your method of payment via Sears.com. Send your returns to:
J. Web.com (Returns Dept.) 98 Cutter Mill Road., Suite 464 South
Great Neck, NY 11021 International (Outside of USA) shipped merchandise return policy:
All international sales are final. We currently do not accept returns on any international orders placed on Sears website. We will be offering returns on international orders in the near future. Customer Service Contact Information: Toll Free 1(877) 593-2462 - email
[email protected].