Merchandise purchased from Shop247 USA may be returned to our warehouse
within 30 days from the date of receipt provided that they are returned brand new and in the original packaging.

Return the goods with an authorized RMA. Once the return is received, please allow up to 5 business days for the refund to be processed - you should receive
an automatic confirmation e-mail. We will provide a prepaid return label on any return and deduct the cost of the
discounted return label from your refund. We will attempt to sort out a problem within 24 hours of receiving the
complaint. IT MUST BE before 7 days for non-delivery is within the USA, after 14 days we are no longer liable for lost or stolen deliveries. If an item needs
replacing please phone or email, within 14 days of receiving the goods, so we can help.

You must report any damage (visual or functional), within 14 days of delivery to be eligible for a return. If these items are not reported within this time frame, the return will not be accepted. We will replace/repair faulty goods free of charge within one year of purchase under manufacturer warranty at our discretion; just email a picture of the problem and your order number to our warranty department and we'll take it from there.