To return your purchase:

Here at Cookie's, we want to make sure that you are completely satisfied with your purchase. When you receive your purchase, examine it carefully. If for any reason you are not satisfied with the order you receive from Cookieskids.com, contact us by phone at 877-942-6654 for an RMA#. You may return any purchase in the same bag or box that it was shipped in. Upon return and receipt of the product, Cookie's will refund or credit the item. All products must be returned in their original condition, unworn and unwashed with tags still attached, with a copy of the invoice and the reason for return included. Return ship fees are the responsibility of the customer. If the item is damaged, defective or incorrect Cookie's Kids will provide a return shipping label and issue full refund with no restocking fees. Underwear, socks and tights are not refundable. Cookie's does not accept exchanges, returns only. NOTE: When shipping product back to Cookie's, customers should choose the same shipper as when the product was delivered, as well as insure the item for full value should anything happen during shipping. Customers should also get a tracking # for all items sent back to Cookie's as we cannot be responsible for any items lost in transit.