Defective new equipment may be returned for warranty repair/exchange to us within thirty (30) days of the shipment receipt date except for refurbished Consumer Electronics items which must be submitted within 14 days after the item is received.. After thirty (30) days, returns will be handled by direct contact and in accordance with the warranty terms of the item's manufacturer. Items that have malfunctioned due to mishandling, electrical overload, etc., will be subject to a repair charge.

Non-Defective new equipment will be authorized for return within Five (5) days of the shipment receipt date if the equipment is still in new, re-sellable condition with the original manual(s), accessories, packing material and carton. We reserve the right to reject returns in which there is no original packaging, missing accessories, damage or visible signs of usage of the item. A restocking fee of up to 15% of purchase price may apply.