SkyBound USA
SkyBound USA
A Kmart Marketplace Seller - Preferred
About Seller
At SkyBound USA, we combined our collective desire of wanting to promote an active lifestyle for children with nurturing the inner-child in everyone by designing innovative products that the whole family will love! Rest assured knowing our team is committed to your safety and security so you will have stress-free, family fun. Founded in 2009, SkyBound USA began our journey as trampoline replacement parts supplier for other trampoline brands sold at many major retailers across North America. Since 2014, SkyBound USA has emerged within our industry as a premium trampoline and outdoor activities brand, focusing on designing quality products and providing our customers with award-winning service and support.
Business Address
1431 W Collins Ave
Orange , CA , 92867
US
We stand behind the quality of everything we sell and hope you are happy with your product. SkyBound products are warranted to the original owner against manufacturing defects in material and workmanship. We call this our SKYBOUND LOYALTY GUARANTEE. Please see our warranty policy for details. If you are not fully satisfied with your SkyBound Purchase, you can return it for a full refund within 60 days of Purchase.

Here’s what you need to know: - 30 day easy return policy on all SkyBound products.
- Product must be in original saleable condition with any included accessories. - No fees are charged for processing a return or cancellation if the item received is incorrect, defective or where prohibited by law.



1) Exchange Policy: Currently we are not able provide exchanges to our customers. If you ordered the wrong item and need to exchange it, you will have to return the item for a refund and repurchase the correct item. 2) Easy Returns Process:

a) Option 1: Log into your account where you originally purchased your product and request a return. Your request will be processed with 48 hours and we will email you an RMA number plus return instructions.

b) Option 2: Visit SkyBoundUSA.com and fill out our return request form (link is at the bottom of the home page). Your request will be processed with 48 hours and email you an RMA number and return instructions.



3) Order Cancellation: We strive to ship your order out as quickly as possible, because of this there is a short window in canceling or making changes to an order. We will make every effort to accommodate changes to or cancellations of orders that have not yet processed, however, we are unable to cancel or change an order once it has been shipped. a) Option 1: Log in to your account where you originally purchased your product (Sears.com) and request to cancel your order.

b) Option 2: Email us directly with your name and order number or give us a call at 888-891-4689. 4) Corrections of Errors and Inaccuracies: The information on the Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We apologize for any inconvenience this may cause you. If you are not fully satisfied with your purchase you may return it for a full refund.
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Kmart Marketplace is our community of online sellers who offer an assortment of unique and popular brands right here on Kmart.com
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All marketplace sales are backed by our Kmart Marketplace Guarantee. Get the product you ordered, when you expect it, or get your money back. Original shipping cost included. Limitations apply.
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SkyBound USA
SkyBound USA
A Kmart Marketplace seller | Preferred Seller
At SkyBound USA, we combined our collective desire of wanting to promote an active lifestyle for children with nurturing the inner-child in everyone by designing innovative products that the whole family will love! Rest assured knowing our team is committed to your safety and security so you will have stress-free, family fun.

Founded in 2009, SkyBound USA began our journey as trampoline replacement parts supplier for other trampoline brands sold at many major retailers across North America. Since 2014, SkyBound USA has emerged within our industry as a premium trampoline and outdoor activities brand, focusing on designing quality products and providing our customers with award-winning service and support.
Address: 1431 W Collins Ave Orange, CA US 92867

What is Kmart Marketplace?


Kmart Marketplace is our community of online sellers who offer an assortment of unique and popular brands right here on Kmart.com

learn more

Our Marketplace Guarantee


Get the product you ordered, when you expect it, or get your money back. Original shipping cost included. Limitations apply.

learn more

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