Decorotika USA
Decorotika USA
A Kmart Marketplace Seller
About Seller
Decorotika, the modular furniture manufacturer, has more than 300 different models which include TV Stands, Coffee Tables, Bookcases, Computer Desks and etc. Our Production capacity is 27000 units/month. Our top priority is 100% customer satisfaction and will be glad to assist our customers with the best we can. Decorotika is a modular furniture manufacturer focused on creating its own designs. Our products are being sold in 3 continents through our distribution and Wholesale contracts. If you are in America, Europe or Asia, just reach us and we will find a way to cooperate. Our Approach Enthusiasm, Dependability and Uniqueness are three pillars that our company stands on. Enthusiasm is crucial because it is fuel for companies like ours. Dependability is a must when establishing connections that are accountable. And Uniqueness is important because everyone has a different story that needs to be treated uniquely. Wholesale Enquiries We are available for your any enquiries and questions. Please reach us from [email protected]. Please do contact us to request our latest catalogue and trade prices. We do like to get a feel for potential new customers so that we can assist you in the best possible way therefore when you send an enquiry please do tell us a little bit about your business, your ethos, brands you stock and send a link or a picture of your store if you can. Shipping and Delivery Decorotika USA offers free standard ground shipping for all products that it produces and sells through its web site at www.decorotika.us and other internet sales channels within the USA (excluding Hawaii & Alaska) and Canada. In-stock small parcel orders can be shipped within 1-2 days and delivered via FedEx or UPS in 1-5 business days depending on the distance. Shipments to Canada arrive in 3-7 business days. Sometimes it may take longer if the carrier is experiencing unexpected delays. Large and heavy items (over 100 pounds) are delivered via Less Than Truckload (LTL) shipping within the USA in 3-7 business days depending on the distance. Note that Decorotika USA does not ship to Alaska and Hawaii.
Business Address
261 Quigley Blvd Unit 15
New Castle , DE , 19720
US
RETURN / REFUND / REPLACEMENT
Items may be returned in new condition for a refund/replacement within thirty (30) days of delivery. Some exclusions may be applied. Restocking and shipping fees may apply for returned item(s), excluding defective and incorrect one(s). If the item delivered is defective/incorrect, it may be exchanged/replaced for a new/correct one. After the 30-day return/replacement period, the item is not eligible for return/replacement, however, the manufacturer’s warranty may apply. NON-REFUNDABLE ITEMS
The following items are not eligible for return: Any item damaged after delivery (for example, during assembly or installation).
Custom or personalized items if the package is opened, including duvet covers, pillows, and towels. All returns must include the following or it will be rejected and returned to you at your cost:
The product must be purchased from Decorotika USA and should be in the original package. Must be in original condition, no physical damage (excluding damages sustained during transportation).
Including all accessories, manuals, warranty registration card, etc. Additional Return Requirements and Policy:
The shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold without shipping charge, Decorotika USA will refund the amount of sale.
All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials, and retail packaging) will not be processed until the part is received. The customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements/replacement parts will be shipped at our expense.
The customer is required to ship the return products with sufficient shipping packaging. The customer is responsible for any loss and damages in return shipping. A refund will be issued after our warehouse receives, inspects, and processes your return. Decorotika USA will refund back to your original method of payment.
REFUND Once your return is received, we will send you an email to notify you that we have received your returned item and approved or rejected your refund. If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
SALE ITEMS (if applicable) Only regular priced items may be refunded. Sale items cannot be refunded. However, replacement part(s) can be sent by the manufacturer upon the request of the customer if the sale item is damaged during the shipment or defective.
FEES If the item received is defective or incorrect, no fees are charged for processing a return/replacement. Fees may be charged in the following circumstances:
A cancelation fee of up to 15% may be charged if a personalized item is canceled more than one day after purchase but prior to shipment. A restocking fee of up to 20% may be charged for assembled/upholstered indoor/outdoor furniture, opened but unused personalized items, patio furniture.
A restocking fee of up to 20% may be charged for the refusal of ordered items delivered that are not damaged. A pick-up and shipping fee may be charged if Decorotika USA arranges for a carrier to pick up the item.
ORDER CANCELATION You can cancel your order before it is shipped. No cancelation will be accepted/allowed after the item is shipped.
RETURN / REPLACEMENT / ORDER CANCELATION INSTRUCTION Contact us requesting return/replacement/refund/cancelation. Contact information can be found at www.decorotika.us or in the assembly manual. The customers’ name and order number should be mentioned in the e-mail. If you request replacement/refund for damaged product(s), attach at least three photos of the damaged part(s) and package with clearly appearing shipping label.
As we receive your e-mail/call, it will take us 24-48 hours to respond to your inquiry for return/replacement. However, the order cancelation requests are handled immediately upon request. Once approved to send the merchandise back to us, you will be provided with shipping label for your return through e-mail. It contains return details and important shipping instructions. Read the instruction carefully before you ship your return merchandise back to us.
Return your item in the same packaging as it was delivered to you with all the original parts, accessories, and documentation included (any missing parts or accessories may result in your return being rejected or your refund/replacement being delayed).
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Decorotika USA
Decorotika USA
A Kmart Marketplace seller
Decorotika, the modular furniture manufacturer, has more than 300 different models which include TV Stands, Coffee Tables, Bookcases, Computer Desks and etc. Our Production capacity is 27000 units/month. Our top priority is 100% customer satisfaction and will be glad to assist our customers with the best we can.

Decorotika is a modular furniture manufacturer focused on creating its own designs. Our products are being sold in 3 continents through our distribution and Wholesale contracts. If you are in America, Europe or Asia, just reach us and we will find a way to cooperate.

Our Approach

Enthusiasm, Dependability and Uniqueness are three pillars that our company stands on. Enthusiasm is crucial because it is fuel for companies like ours. Dependability is a must when establishing connections that are accountable. And Uniqueness is important because everyone has a different story that needs to be treated uniquely.

Wholesale Enquiries

We are available for your any enquiries and questions. Please reach us from [email protected]. Please do contact us to request our latest catalogue and trade prices.

We do like to get a feel for potential new customers so that we can assist you in the best possible way therefore when you send an enquiry please do tell us a little bit about your business, your ethos, brands you stock and send a link or a picture of your store if you can.

Shipping and Delivery

Decorotika USA offers free standard ground shipping for all products that it produces and sells through its web site at www.decorotika.us and other internet sales channels within the USA (excluding Hawaii & Alaska) and Canada. In-stock small parcel orders can be shipped within 1-2 days and delivered via FedEx or UPS in 1-5 business days depending on the distance. Shipments to Canada arrive in 3-7 business days. Sometimes it may take longer if the carrier is experiencing unexpected delays. Large and heavy items (over 100 pounds) are delivered via Less Than Truckload (LTL) shipping within the USA in 3-7 business days depending on the distance. Note that Decorotika USA does not ship to Alaska and Hawaii.
Address: 261 Quigley Blvd Unit 15 New Castle, DE US 19720

What is Kmart Marketplace?


Kmart Marketplace is our community of online sellers who offer an assortment of unique and popular brands right here on Kmart.com

learn more

Our Marketplace Guarantee


Get the product you ordered, when you expect it, or get your money back. Original shipping cost included. Limitations apply.

learn more

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