Buyquest
Buyquest
A Kmart Marketplace Seller
About Seller
Founded in 2006, Buyquest, Inc. is a closely held, family-owned and operated full-service eCommerce firm located in Rochester, NY. Our mission is to provide high-quality products, primarily replacement parts, at competitively low prices, without compromising service. We are able to price our products competitively by sourcing directly in bulk from the manufacturer or an authorized wholesaler and establishing long-standing relationships with the industry’s top manufacturers and suppliers. Our sophisticated back-end system ensures on-time delivery and our team of experienced, in-house support specialists provide exceptional service. Our items include a 30-day money-back guarantee (unless otherwise noted). This means you can return your purchase within 30 days of shipment for a full refund of the item (excludes shipping and restocking fees if applicable). We also administer most all of our manufacturer warranties, making it easier for you to return your item under warranty, at no additional cost, for a refund, exchange or store credit. There are a lot of cheap, low-quality products being sold behind the veil of the Internet. While we offer different priced versions of many items, we sell only the best quality items for that version. We ensure this by sourcing from either the original manufacturer, or a proven, established supplier that is considered to be one of the top suppliers in the industry. Our suppliers are carefully screened and all product lines are thoroughly tested prior to being sold. Our team of experienced, in-house support specialists is dedicated to ensuring each customer has the best possible shopping experience with us. They strive to provide the highest level of service, not only at the point of contact, but also through our comprehensive webstore content, including our knowledge base and product details. We have taken considerable diligence to provide you with accurate product information, the easiest terms and return policy, the most extensive manufacturer warranty coverage available in the industry, and low-cost same day shipping. With an experienced, professional staff, and the diligence and care taken to meet your expectations and provide you with the best deals for the best products available in the marketplace using our sophisticated system, it is clear you can have confidence in completing your Buyquest with us.
Business Address
600 Fishers Station Drive
Victor , NY , 14564
US
We stock only the highest quality products available for the selected version and are dedicated to your total satisfaction within the context of fair business practices. Therefore, this item can be returned for any reason within 30 days of shipping. Any shipping costs incurred for a return outside the scope of warranty coverage are paid by the buyer, unless the return is due to our error. Please be aware that restocking fees may apply.

We take considerable diligence towards providing you with accurate product information and incorporating quality assurance procedures in every step of our fulfillment process. However, if it is discovered there is an error in the information on our website or in your shipment, and a return or exchange is required, we will cover any additional costs associated with shipping. Notification of the error must be made within the 30-day return period. This item can be returned under the manufacturer warranty coverage within the specified warranty period from the date your order shipped. Additional shipping costs for returns and replacements under warranty, where the item is proven defective, are covered by us. Warranty returns and replacements are shipped via Ground or International Economy. Expedited return and replacement is available at an additional cost.

We make returns easy. To initiate a return, please go to your order page and click on the Request Return button. You will then be directed to our RMA form. Once the form is completed and approved, instructions will be emailed to you for the return of your item, along with a return shipping label if it is being returned under warranty. Before returning your item, you may want to reference our Knowledge Base for troubleshooting articles or feel free to contact our service team, which is experienced in helping customers resolve issues that may help you avoid an unnecessary return.
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What is Kmart Marketplace?  Learn more
Kmart Marketplace is our community of online sellers who offer an assortment of unique and popular brands right here on Kmart.com
Our Marketplace Guarantee  Learn more
All marketplace sales are backed by our Kmart Marketplace Guarantee. Get the product you ordered, when you expect it, or get your money back. Original shipping cost included. Limitations apply.
Contact Kmart Marketplace:
Buyquest
Buyquest
A Kmart Marketplace seller
Founded in 2006, Buyquest, Inc. is a closely held, family-owned and operated full-service eCommerce firm located in Rochester, NY. Our mission is to provide high-quality products, primarily replacement parts, at competitively low prices, without compromising service. We are able to price our products competitively by sourcing directly in bulk from the manufacturer or an authorized wholesaler and establishing long-standing relationships with the industry’s top manufacturers and suppliers. Our sophisticated back-end system ensures on-time delivery and our team of experienced, in-house support specialists provide exceptional service.

Our items include a 30-day money-back guarantee (unless otherwise noted). This means you can return your purchase within 30 days of shipment for a full refund of the item (excludes shipping and restocking fees if applicable). We also administer most all of our manufacturer warranties, making it easier for you to return your item under warranty, at no additional cost, for a refund, exchange or store credit.

There are a lot of cheap, low-quality products being sold behind the veil of the Internet. While we offer different priced versions of many items, we sell only the best quality items for that version. We ensure this by sourcing from either the original manufacturer, or a proven, established supplier that is considered to be one of the top suppliers in the industry. Our suppliers are carefully screened and all product lines are thoroughly tested prior to being sold.

Our team of experienced, in-house support specialists is dedicated to ensuring each customer has the best possible shopping experience with us. They strive to provide the highest level of service, not only at the point of contact, but also through our comprehensive webstore content, including our knowledge base and product details. We have taken considerable diligence to provide you with accurate product information, the easiest terms and return policy, the most extensive manufacturer warranty coverage available in the industry, and low-cost same day shipping.

With an experienced, professional staff, and the diligence and care taken to meet your expectations and provide you with the best deals for the best products available in the marketplace using our sophisticated system, it is clear you can have confidence in completing your Buyquest with us.
Address: 600 Fishers Station Drive Victor, NY US 14564

What is Kmart Marketplace?


Kmart Marketplace is our community of online sellers who offer an assortment of unique and popular brands right here on Kmart.com

learn more

Our Marketplace Guarantee


Get the product you ordered, when you expect it, or get your money back. Original shipping cost included. Limitations apply.

learn more

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