Zelikovitz Leathers offers a 30 Day satisfaction or your money back! You may return your purchased items to us within 30 days for a replacement or a full refund for any reason. Whether the product is defective, you simply change your mind, or are just not satisfied with the product. All items must be returned within 30 days from the invoice date for replacement or refund. All returns require an RMA (Return Merchandise Authorization). Before returning a product, call our Marketplace Department (800-609-6698 /613-727-8804) for technical support and/or product return instructions: Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. EST. Returned products must be in brand-new and re-sellable condition. Shipping, handling and return shipping charges will not be refunded or reimbursed.