All items covered by our 30-Day Return Policy and may be returned for a replacement or refund within 30 days from date of purchase.
!!! All computers and an expensive items are shipped with tamper proof stickers. Removing these stickers will result in you not being able to return the computer for any reason!!! Please ship the entire item including all parts and accessories within 5 days.
If we have not received the shipment back within 15 days from today we will assume that you have changed your mind and we will cancel the RMA. PLEASE USE USPS FIRST CLASS MAIL SERVICE, IF IT IS POSSIBLE.
Upon receipt of the RMA, we will inspect the item within 2-3 business days, verify the serial number, and if the item is not as advertised, we will do one of the following: 1) We will ship a replacement item (if a matching replacement is available). OR
2) We will refund the purchase price including the initial shipping and handling costs. !!! MAKE SURE WARRANTY LABEL STAYS ON THE ITEM. WARRANTY VOID, IF IT IS LOST OR DAMAGED. DO NOT USE BUBBLE ENVELOPE FOR PACKAGING !!!
For assistance returning an order please email
[email protected] or call (253)220-7707. For assistance returning an order please email
[email protected] or call (253)220-7707.