ToolSmithDirect
ToolSmithDirect
A Kmart Marketplace Seller - Preferred
About Seller
We know tools. We've been selling and servicing hand tools, power tools, air tools, air compressors and outdoor equipment for over 35 years. Our formula for success is simple: offer our customers high quality tools and premium brand names and back it up with service, parts and expertise on tool usage, home improvement projects and automotive repairs. We maintain a large warehouse stocked with Powerbuilt Hand Tools & Lift Equipment, Automotive Repair Tools, Trades Pro tools, Kilimanjaro Outdoor Gear, Allspace Home Organization solutions and more. To ensure our customers receive the best service and support, we also stock a robust inventory of spare parts to ensure your products stay in tip-top shape. We are here to help, so whether you have a question about an order, a product or even a question about how to best tackle a project, we have the expertise you need to get the right answers. When it comes to tools, whatever you need, we can help! So while we've been selling online for about eight years, we are seasoned pros in the tool business. Thanks for giving us a try - our 400+ team members are ready to earn your business!
Business Address
6122 Katella Ave
Cypress , CA , 90630
US
Return Policy

To process a return, please send us an email at [email protected] so we can provide you with a Return Merchandise Authorization (RMA) number. Return requests must be submitted within 30 days of delivery except for refurbished Consumer Electronics items which must be submitted within 14 days after the item is received. Please provide the following information when requesting a RMA:

- Full Name - Date of Purchase
- Return Item(s) - Reason for Returns
- Order Number - Mailing Address
- Refund or Replacement For returns due to any other reason besides defect or ToolSmithDirect error we will provide a RMA number but you will be responsible for returning items at your own expense.

Refunds will only be issued once the item(s) has been received at our location, NO EXCEPTIONS. Once ToolSmithDirect receives the returned item(s) a refund or replacement order will be issued. Each return must be properly received, tested and reconciled through accounting so please allow for up to 5 business days for processing returns. If any issues come up with processing the refund or replacement we will contact you immediately. If you need to check on the status of a return please send us an email at [email protected]. Unauthorized Returns

Any items returned to ToolSmithDirect without a RMA number will incur a non-negotiable 15% restocking fee based on the order amount including shipping (excluding sales tax). Refunds vs. Replacements

Once returned items are received we will issue a refund within 5 business days. We will accommodate replacement orders if inventory is available and only upon request. Liability Disclaimer

ToolSmithDirect is not liable for product that is damaged, lost or stolen during the shipping process for returned items. If an item is damaged, lost or stolen during a return shipment ToolSmithDirect will work with you to ensure the shipping carrier claim is properly opened but all liability falls upon the carrier.
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All marketplace sales are backed by our Kmart Marketplace Guarantee. Get the product you ordered, when you expect it, or get your money back. Original shipping cost included. Limitations apply.
Contact Kmart Marketplace:
ToolSmithDirect
ToolSmithDirect
A Kmart Marketplace seller | Preferred Seller
We know tools. We've been selling and servicing hand tools, power tools, air tools, air compressors and outdoor equipment for over 35 years. Our formula for success is simple: offer our customers high quality tools and premium brand names and back it up with service, parts and expertise on tool usage, home improvement projects and automotive repairs.

We maintain a large warehouse stocked with Powerbuilt Hand Tools & Lift Equipment, Automotive Repair Tools, Trades Pro tools, Kilimanjaro Outdoor Gear, Allspace Home Organization solutions and more. To ensure our customers receive the best service and support, we also stock a robust inventory of spare parts to ensure your products stay in tip-top shape.

We are here to help, so whether you have a question about an order, a product or even a question about how to best tackle a project, we have the expertise you need to get the right answers.

When it comes to tools, whatever you need, we can help! So while we've been selling online for about eight years, we are seasoned pros in the tool business. Thanks for giving us a try - our 400+ team members are ready to earn your business!
Address: 6122 Katella Ave Cypress, CA US 90630

What is Kmart Marketplace?


Kmart Marketplace is our community of online sellers who offer an assortment of unique and popular brands right here on Kmart.com

learn more

Our Marketplace Guarantee


Get the product you ordered, when you expect it, or get your money back. Original shipping cost included. Limitations apply.

learn more

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