We are glad to accept exchanges or returns of any unworn/unused items for up to 30 days for a refund back to your original payment method. Products not received in original brand new/unused condition will not be refunded. Items returned not in original packaging and/or with labels applied directly to product boxes will be subject to a $10 restocking fee.

Please send returns back using the carrier of your choice. Return shipping costs are the customer's responsibility. Shipping charges will not be refunded. We currently offer Free US Standard Shipping on all of our products. Our orders are usually shipped within 1-2 business days. If you have to return an item, please use the carrier of your choice.

Orders to Alaska, Hawaii, US territories: These orders will ship via USPS. Refused shipments: Shoe Center reserves the right to bill shipping charges to customer on any order which is refused upon arrival.

Incorrect address provided: We have found that on occasion our customer may have selected an incorrect address (previous residence, billing address, etc) for the shipping address. If USPS is the delivery carrier we have used for your order, the USPS will be delivering to the address provided. It is not possible to reroute or intercept packages once in transit to the address provided.