Types of Badges

Community Manager Comm Mgr

Comm Mgr

Community managers take care of the entire community so we can enjoy it.
Moderator Moderator

Moderator

Moderators are the good people who help get questions answered and make sure everyone follows the rules.
Expert Expert

Expert

Experts are the smart cookies who know a ton about products and answer questions.
Kmart Cares Kmart Cares

Kmart Cares

People with this badge are trained customer care representatives who make sure you get help when you need it.
Associate Associate

Associate

Associates are actual employees of Sears Holding Corporation, but not part of the Community Team.
Vendor Vendor

Vendor

These are business partners of or suppliers to Sears Holdings Corporation.
Editor Editor

Editor

Editors are grammar gurus who create blogs and guides that you will enjoy.
Sr. Blogger Sr. Blogger

Sr. Blogger

Count on these topical wordsmiths to deliver blogs and guides that matter to you.
  1. Outdoors I purchased 2 patio chairs at Kmart for $28 each and the same chairs are on sale for $19 each at target. Obviously there is a huge mark-up if 1 chain can afford such a price reduction. Instead of price matching you all prefer I return the chairs and purchase from Target. Doesn't seem like sound marketing to me.

    Hi, Quichimae. Welcome to the Community! Can you please share a few more details regarding the chairs you bought (brand, color, any additional detail you may have from your receipt)? We would like to …
  2. Saving Money If I cancel my online Kmart layaway, do I get my money back that was already paid?

    Hi, Candyblvd. Welcome! Sorry to hear you are thinking of cancelling your layaway contract. If you choose to cancel, you will receive a refund of your payments made to date minus the Service and Cance…
  3. Home & Family I work for a local kmart, and I am participating in a walk for Cystic Fibrosis May 17, and was wanting to see if Kmart might sponsor me a little bit?

  4. Health & Fitness Why??

    Hi, PrincessAM. Welcome back! Thanks for reaching out. Sorry to hear you had such a time with your order last night. I've asked our Customer Care Team to reach out to you here to help address these co…
  5. Saving Money How can I check my bonus points online

  6. Saving Money I had misplaced my Kmart card and need to know how do I go about getting a new one?

    Hi, MsMili. Welcome to the MyKmart Community! You can print a copy of your rewards card by accessing your Account online. The Shop Your Way Rewards Program is now fully digital, replacement card…
  7. Saving Money any participating gas stations in new holland,pa area?.

    Hi, barcar1953. Welcome! Please let us know which Kmart location you visit most often (address if known, city, state) so we can provide you with the fueling location closest to your local Kmart! T…
  8. Home & Family Did you celebrate/participate in Red Cross Month?

    I didn't know it's Red Cross Month! So it runs through the end of March? I would like to get involved! I will have to do some googling. :) Thanks for sharing. So great that you and your daughter co…
  9. Saving Money How do I file a complaint about my local Kmart?

    I completely agree, this is unacceptable. I am so sorry to hear this experience makes you second guess shopping at Kmart. We are working to ensure this does not happen at Kmart in the future and hope …
  10. Saving Money Will kmart price match a sears sale price?

    Hi Killowatt. Welcome! Can you please share a link to the item you are interested in price matching? We'll be happy to help you with this!
  11. Saving Money And 1 other thing I forgot to mention. I went to 2 different K-Marts spend over 100 at each and no coupon for gas. I was told that the machine was down (really at both?) and they couldn't go anything about it.

    Hi, mgross143! Sorry to hear about this as well. Have you tried contacting the Shop Your Way Member Support line for additional help with these coupons? This Team may be able to help with this. Please…
  12. Saving Money The system was down Saturday, how can i collect my new reward points?

  13. Saving Money How do I file a complaint about my local Kmart?

    Thank you for the additional info. We will share your concerns with the appropriate team and do apologize for this disappointing experience.
  14. Saving Money at checkout my reward points are not being applied. how do I do that

  15. Saving Money How do I file a complaint about my local Kmart?

    Hi, S.Osborne. Welcome! I am so sorry to hear about this. I would be happy to escalate your concerns to the appropriate team. Please let us know what location (address, city, state if known) you visit…
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