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  1. General On April 9th I submitted a Question as a Kmart Retiree, who was left out of the recent Sears Holding decission to drop all Insurance accounts with MetLife, and only transfer ACTIVE employees over to the NEW Prudential plans. I received the following response from Comm. Mgr. SHC-LaurelS, Hoffman est, IL, on April 9, 2013 2:34pm , who wrote "Hi, Jocarbeau. Welcome to the Community and congrats on Retirement! I would suggest calling the Human Resources Team for help with this question as this Team would have the best insight to offer you as a Retiree. The Retiree Benefits number is 1-800-762-7327. Also feel free to visit http://searsholdingsalumni.com/benefits/ for additional quick Retiree Benefits resources!" I took her advice, but to no avail, and wrote her back the following Reply "In response to SHC-LaurelS: I tried the web site above, all it did was forward me to Prudential who told me that I wasn't on the Sears Holding Plan. The phone number was trickier. First I answered "Life insurance" to the robo answering machine, and I got the above Prudential line once again. The second time I answered "Life Insurance transfer" and got the MetLlife line that I earlier and found out by myself and was the reasons I generated this question. I.E. Prudential said my policy was not on the list of their NEW policy holders because it was only for ACTIVE employees; and MetLife said pretty much the same thing only they put it differently... They said that since the policy holders that they had left, after Kmart and Sears ACTIVE employees were taken out of MetLife and transferred to Prudential, were going to still be billed for any policy they were still holding, although they were no longer considered in a large group that was affiliated with Sears Holding, therefore they were put in a NEW actuary table as no longer being in the Large Sears Holding group. In other words, Sears Holding Company left all and any inactive retirees high and dry, having to fend as a minority group, and suffer a 44% premium increase as all policies are no longer affiliated with Sears Holding, except in "Name" only. " I have yet to receive a response from the Hoffman Estates Office. John B*******, Fishers, IN

  2. General When Sears Holding Switched life insurance from MetLife to Prudential, why wasn't my MetLife policy (as a retiree) moved along with all the other ACTIVE employees?