Won’t post Bonus points

It won’t post the 10,000 bonus ShopYourWayRewards points to my rewards account even though it said that the Promo/Coupon code worked online and under Orders tab it says I earned the 10,000 in extra points. It was the $10 in points for $50 purchase SYWR coupon, I put the Promo code in at Cart & checkout.


2 answers

  1. Hi, Princess! Sorry to hear about this. Are these the points we worked with you on to add back to your account when you weren't able to redeem the offer in-store due to technical issues? I will be happy to help you with this further!

    1. In response to laurelS

      no, that worked out fine and great.

      These points were from an online purchase last week.
      I typed in the promotional code and it said it worked, and it also appeared on my current orders tab that I earned 10,000 bonus points.
      But so far I see $1.34 on my Rewards account instead of $11.34.

      Will it eventually show up?

      And on it says the coupon is still available to use (I'm pretty sure its a one-time use coupon) even though I typed it in and says that I earned the points on the Kmart order tab.

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