2 answers

  1. Dear hernandez.yare,

    I am truly sorry for any confusion you have encountered surrounding you layaway. We would like to look into this situation and help with getting this resolved. Please send us an email containing your preferred contact information, including the phone number used at the time of purchase, to Please include your FB screen name (hernandez.yare), so we may expedite your request, and we look forward to assisting you. Thanks, Misty.

    Thank you,
    Misty H.
    Social Media Moderator
    Social Media Support Team

  2. Hi hernandez.yare. Thank you for reaching out!

    Can you please reply and let us know if the Layaway Contract was initiated in-store or online? We will be happy to help you investigate this further.