wanted to change online store email…

I wanted to change my email address associated with my Sears(dot)com and Kmart(dot)com account but I then a mistake was made and a new account was created. Now I cannot change my email on the account I’ve used before because it’s says there’s already an account associated with that email address that is owned by myself. The real question is which number I should call to change info on accounts? Rewards account? Will they believe me?

tku’s :)


1 answer

  1. Hi, PrincessAM! I would suggest calling the Customer Support Team for help. This team should be able to verify the changes and help you update the email address for your existing account. The number is 1-866-562-7848. Let us know if you have any trouble getting help with this by phone!