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  1. Hi elcme3!

    To retrieve missing points, please click here. (http://www.shopyourway.com/help/sywr/redeem-points).

    Click on "Retrieving Missing Points" and fill out form provided. If you have any issues please call Customer Service at 1.800.991.8708 where they can help you further in adding these points to your account.

    Thank you!