- Morrice, MI
Kmart shopping Feedback Survey
I really wish more than anything those working on the websites for anything Kmart related would stop changing things because each “improvement” seems to only make everything 100 times worse. This time the Shopping Feedback Survey has been changed and it is terrible, it really isn’t worth the customers time to go online to answer a couple questions about the checkout experience only. The former customer feedback survey, a little long, was much better because it covered the customers opinion throughout the whole store shopping experience. I say PLEASE change the format back to the old survey. Two thumbs down for me on that change!