Question

Kmart Managers need training on how to deal with consumers that were treated unfairly

If you ever need to leave the store with the cart. It is required that you give your license to the security guard according to the store in 34th Ave in New York, NY. Make sure you give it to the store manager and not the security guard or any associate. The store is unorganized. It took them 3 1/2 hours to figure what happened to my license. The security guard went home with my license.

Answers

1 answer

  1. Hi, MomDivaNY. I am so sorry to hear about this experience. I can imagine this was extremely frustrating. I hope the store manager did everything in his/her power to make this right for you. Please reach out if there is anything we can do further to help resolve this situation.

    Thanks for taking the time to share your experience here and helping other Kmart shoppers!

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