Question

Is it Kmart policy to have customers wait for the cashier to finish messing around on Facebook on her cellphone before finishing the checkout? Aubrey at the Sunset store in Henderson NV

Had her Samsung phone laying on the scanner so I could see why i was standing there waiting for her to finish my transaction.

Answers

1 answer

  1. Hi, cct-p. I am very sorry to hear about this. This is not appropriate behavior for an associate and I will certainly share your experience with the appropriate team for further follow up. Thank you for taking the time to share your concerns here!