I shopped at KMart last night and forgot to give the cashier my coupon for 5X points on $35 purchase. I realized my mistake after I paid, so I asked at customer service if they could apply it. They said I must call the 800 number. But when I call, I cannot get to a person to help me. Can you help me get this applied?


1 answer

  1. Hi CASM,

    Welcome to the MyKmart Community!

    You can try using the online form by clicking on Retrieving Missing Points. Once your page appears,click on "retrieve your points" it will ask you to sign in. Make sure you are clicking on the link at the bottom if you are "already a member".

    Then once you log in, the retrieving your points form will appear. Fill in all the information from your receipt for which the points are missing and then submit.

    Hope this helps!