Question

I purchased (3) Scott 24 big rolls bath tissue and should have received $10 coupon. The deal was spend $30 and receive a $10 off coupon. When I spoke to the manager on duty she said to call Shop Your Way Rewards. They said it was the store managers responsibility since it was a store coupon that should have printed out. Please help I feel like a dog chasing his tail.

Answers

2 answers

  1. Dear Penz,

    Sorry for the troubles you encountered while making your purchase and not receiving your $10.00 off. We like to speak with you directly and connect you with a dedicated senior case manager who can explore a few options with you and make things right. Please send the following information – contact #, screen name (Penz) phone # used at time of purchase to KMsupport@searshc.com.

    Thank You,

    Mario G.
    MyKmart Community Moderator

  2. Hi, penz. Welcome to the MyKmart Community!

    Sorry to hear you are having a difficult time tracking down the $10 coupon you earned. I would like to put you in contact with our Customer Care Team who can help you address this further.

    Please check back here for a message from the team soon. Thanks again for taking the time to share your concerns here!

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