I placed a layaway order online on Sept 1, 2013 – I log into my account after days of it saying “processing” and won’t allow me to make a payment, and it’s Cancelled…Why did my order cancel and why would I not be informed of ANYTHING?!?!?!?


1 answer

  1. Hi iicandysii,

    I am sorry to hear that your online layaway has been cancelled!

    Please contact our online Customer Service, they will be able to look into your account to see what has happened to your layaway contract.

    To reach out for further assistance, call 1-866-KMART-4U (1-866-562-7848), from 6 a.m. to 12 a.m. (CT) Monday - Sunday.

    Keep us posted and let us know if you have further concerns.

    Thank you!