Question

I just purchased a seiki LCD TV model # sc32ht04 we chose to have the receipt emailed the tv is inoperable I never got the receipt. How do I take it back now. 909 ***-**** morgan

I used my debit card to place the purchase

Answers

1 answer

  1. Hi, vaughnmorgan. Welcome to the MyKmart Community! Sorry to hear you did not receive your e-receipt as expected. I would first recommend to check your SPAM or JUNK folder in your email account as emails sometimes automatically land in these folders for many email accounts.

    Did you use your Shop Your Way Rewards Account at checkout? If so, you can view the transaction be accessing your Shop Your Way Rewards Account online. Once logged in to your Shop Your Way Rewards Account, click on “Rewards” and at the bottom of the page click on “Account History”. Here you will find past purchases. You can provide the sales check number from your purchase to an associate for help with an exchange or return.

    Hope this helps! Please reply with any additional questions or concerns.

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