i have been trying to pay my lay away payment for a week and it keeps saying smart is updating their site and i can’t pay online. my car is broke down at the moment and i cannot make it to my store. i was guaranteed id be able to pay online but so far no luck..


2 answers

  1. Hey you better stay on top of them cause they won't tell you anything they will just cancel your layaway and when you go to get it out they will say sorry there is nothing they can do

  2. Hi xm94mx,

    Welcome to the MyKmart Community!

    I am sorry to hear you’re having trouble making an online layaway payment through the system.

    Are you able to get a ride to your local Kmart? If not, please call the Kmart Customer Service team at 1-866-562-7848 so that they can help you further in making your contracted payment.

    Please feel free to reply with any additional questions or concerns.

    Thank you!

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