I had made a payment on my layaway online.. It said afterwards that the confirmation number was sent to my email and I have yet to recieve one And my balance still says the same amount! Nor has any money been drafted from my bank account!!! What is going on I need to make this payment by the 7th and I don’t want to go in there make a payment in store then my online payment be taken out too.. How do I find out if my payment is being processed?


1 answer

  1. HiNjgurl2304,

    Welcome to the MyKmart Community!

    I am sorry to hear you're having trouble with receiving a confirmation email after making an online layaway payment through the system.

    Please call the Kmart Customer Service team at 1-866-562-7848 or click here to chat with a Support Team Member now for help with checking your online payment as well as confirmation email.

    Hope this helps! Please feel free to reply with any additional questions or concerns.

    Thank you!

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