Question

I got two receipts one for purchase and one for refund and I have not bought anything nor have I returned anything and when I called, the rep casually said:”they must have entered your phone number by mistake.” Like it was nothing.

Answers

1 answer

  1. Hi, Needsomeanswers. Welcome to the MyKmart Community!

    I am very sorry to hear about this. Unfortunately, this is more common than you might expect. Sometimes Members and/or Associates enter the wrong credentials. If you would like us to investigate further, please feel free to email us at moderator@searshc.com (use subject line: Needsomeanswers - SYWR credentials inquiry) and include the name, email address and phone number associated with your SHOP YOUR WAY REWARDS Account. We will be happy to investigate further!

    Thanks for taking the time to reach out!

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