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2 answers

  1. Ik001, my name is Liz and I am a member of the Sears Cares Escalations team. We are sorry for the troubles you have encountered with your online order. We certainly can see why you are so disappointed with items missing from your order. We would be happy to have a case manager contact you and address your concerns. At your earliest convenience, please send the following information – contact #, screen name (ik001), phone # used at time of purchase to kmsupport@searshc.com. Again, we do apologize for the inconvenience and look forward to speaking with you soon. Thank you, Liz R. My Kmart Community Moderator

  2. Hi, ik001. Welcome to the MyKmart Community! I am very sorry to hear you are missing items from your recent order. I would like to put you in contact with our Customer Care Team for additional help with this. We will reach out to you via email shortly.

    Thanks for taking the time to reach out!

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