Question

Hi, I have placed an order on September 05/2013 he was canceled on September 10 ?? i have no information ? why my order is canceled ?? no stock ? i have send a Email to : cancel@customerservice.kmart.com no answers ! Order 555784214Thanks.

Answers

2 answers

  1. Oliver2802,

    My name is David and I am a member of the Kmart Cares Escalations team. I saw your comment today and wanted to reach out to you to offer our assistance. We are very sorry to see that you having such a frustrating experience with you online order. We would like to connect you with a dedicated case manager to discuss your situation and research your order. Please send the following information – contact #, screen name (Oliver2802), phone # used at time of purchase to kmsupport@searshc.com.

    Thank you,
    David W.
    MyKmart Community Moderator

  2. Hi Oliver2802. Welcome to the MyKmart Community! Sorry to hear your order was cancelled. I would like to put you in contact with our Customer Care Team for additional support with your order. We will email you with next steps shortly.

    Thanks again for taking the time to reach out here!

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