Can anyone tell me why I am getting this error code even before I put in a promo code You have exceeded the number of tries allowed to add a promo code. Please call 1-800-697-3277 for further assistance. I just lost out on saving $7.00 The longer I wait to place the order I am missing out on clothes. I have called customer service and was told I had to wait for IT and I won’t hear from them until 24 -48 hours. Can someone help me.


3 answers

  1. Hi, peachy5051. Sorry to hear you are encountering this error.

    Have you tried the live chat feature on This is a great resource for instant technical support. Please click here to chat live with a Kmart Representative now!

    1. In response to laurelS

      No I didn't try that since it said to call. I probably should have tried that route. I did call, but it wasn't helpful. I still haven't heard back they said 24 to 48 hours. Thanks for your help

    2. In response to laurelS

      Did you ever get this fixed? I have been trying for weeks now.

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