Community : Report Bugs & Troubleshooting

  • Order is cancelled

  • Dear Kmart,

    when I cancelled the order my money still not return to my card , they tell me I need to wait 3 days but still the money not return to me when I check my card in the website it wrote me (outstanding balance)!

    so what is solution now ? I hope my money return to me =(

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  • I can show you some pictures like what I bought, price and my information if you want

    I can show you some pictures like what I bought, price and my information if you want

    Hi shander_back,

    Welcome to the MyKmart Community!

    I am sorry to hear that you have not received your refund. Please call our online Customer Service at 1-866-562 -7848 for they would be happy to check on the status of your refund.

    Thank you!

    Well, I contacted them, so I will wait now

    I hope it return to me, anyway thankyou

    I just want to know how long will return my money ?

    I cant wait more ..

    I just want to know how long will return my money ?

    I cant wait more ..

    Hi,

    We appreciate you reaching out to our online Customer Service in regards to your refund. Normal process time for refunds are 7-10 business days.

    Please let us know if you still have not received your refund by the 1/3/2014 so we can help you further in locating the status of your refund.

    Thank you!

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