Hi, my family and I are frequent shoppers at Kmart since we got a Shopyourway rewards account, I think it is great but the store closest to us is bad (In Anaheim, Katella & Euclid). Every time we go, the restrooms are disgusting. The toilets are always clogged, there is dirty toilet paper on the ground, the walls are sometimes cover in ****, etc. I don’t think no one every cleans those restrooms. I need to know how I can file a complaint. I already heard other customers complain to the manager about it but it doesn’t seem like nothing is done.
In addition, I think that store needs an “upgrade” the registers go very slow and seems like they always have problems with them.
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Hi, wanusko30. Welcome! I am very sorry to hear you found the store appearance in need of attention. We will be happy to share your feedback with the appropriate team. Can you please reply with the store location (street address, city and state if possible).
Thanks again for taking the time to reach out! We will be happy to escalate your concerns to the appropriate team.