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  1. General I am so upset how I was treated today at Kmart. Usually I have great experience there. Not today. Here is what happened. Our Kmart was having the big 1.99 sale on all spring and summer clearance. I had a bunch of items well 4 of those items did not ring up for 1.99 and was told that it was not on sale (it was 2 kids short set, 1 tube top dress, and a a dress summer shirt) there was several of the same items all on the rack. When I went to pay for them they rang up wrong I told the cashier (who was very nice) and she called a manager and I explained the whole thing well the manager. The manager told me first off I had to be wrong. I told her I would take her back to show her, then she told me our mistake and then proceed to tell me I had to pay full price since they are in season now. Ok it is October and there is no one wearing summer dresses. She was so rude to me and the people behind me couldn't believe it. So I asked her if it was her employees mistake for putting them in the wrong place (since like I said there was a whole bunch of them) don't I get them for 1.99 she laughed and told me no we don't do that. So may questions is does Kmart or doesn't Kmart do that? I know other stores if it is the stores mistake you get it for that price.

    What great customer service I have experience. I was very satisfied how this was handled. I am glad to see your voice is heard when you post on here. Thank you for everyone that was involved. I am and…
  2. General I am so upset how I was treated today at Kmart. Usually I have great experience there. Not today. Here is what happened. Our Kmart was having the big 1.99 sale on all spring and summer clearance. I had a bunch of items well 4 of those items did not ring up for 1.99 and was told that it was not on sale (it was 2 kids short set, 1 tube top dress, and a a dress summer shirt) there was several of the same items all on the rack. When I went to pay for them they rang up wrong I told the cashier (who was very nice) and she called a manager and I explained the whole thing well the manager. The manager told me first off I had to be wrong. I told her I would take her back to show her, then she told me our mistake and then proceed to tell me I had to pay full price since they are in season now. Ok it is October and there is no one wearing summer dresses. She was so rude to me and the people behind me couldn't believe it. So I asked her if it was her employees mistake for putting them in the wrong place (since like I said there was a whole bunch of them) don't I get them for 1.99 she laughed and told me no we don't do that. So may questions is does Kmart or doesn't Kmart do that? I know other stores if it is the stores mistake you get it for that price.

    Thank you for getting back to me. I have sent an email.
  3. General I am so upset how I was treated today at Kmart. Usually I have great experience there. Not today. Here is what happened. Our Kmart was having the big 1.99 sale on all spring and summer clearance. I had a bunch of items well 4 of those items did not ring up for 1.99 and was told that it was not on sale (it was 2 kids short set, 1 tube top dress, and a a dress summer shirt) there was several of the same items all on the rack. When I went to pay for them they rang up wrong I told the cashier (who was very nice) and she called a manager and I explained the whole thing well the manager. The manager told me first off I had to be wrong. I told her I would take her back to show her, then she told me our mistake and then proceed to tell me I had to pay full price since they are in season now. Ok it is October and there is no one wearing summer dresses. She was so rude to me and the people behind me couldn't believe it. So I asked her if it was her employees mistake for putting them in the wrong place (since like I said there was a whole bunch of them) don't I get them for 1.99 she laughed and told me no we don't do that. So may questions is does Kmart or doesn't Kmart do that? I know other stores if it is the stores mistake you get it for that price.

    Thank you. I am not looking for compensation I just don't want it to heppen to others.
  4. General I am so upset how I was treated today at Kmart. Usually I have great experience there. Not today. Here is what happened. Our Kmart was having the big 1.99 sale on all spring and summer clearance. I had a bunch of items well 4 of those items did not ring up for 1.99 and was told that it was not on sale (it was 2 kids short set, 1 tube top dress, and a a dress summer shirt) there was several of the same items all on the rack. When I went to pay for them they rang up wrong I told the cashier (who was very nice) and she called a manager and I explained the whole thing well the manager. The manager told me first off I had to be wrong. I told her I would take her back to show her, then she told me our mistake and then proceed to tell me I had to pay full price since they are in season now. Ok it is October and there is no one wearing summer dresses. She was so rude to me and the people behind me couldn't believe it. So I asked her if it was her employees mistake for putting them in the wrong place (since like I said there was a whole bunch of them) don't I get them for 1.99 she laughed and told me no we don't do that. So may questions is does Kmart or doesn't Kmart do that? I know other stores if it is the stores mistake you get it for that price.

    it is almost like they need to get a new system for when they a sale. I also had 2 other things did not ring up right, but they knew it should have.
  5. General I am so upset how I was treated today at Kmart. Usually I have great experience there. Not today. Here is what happened. Our Kmart was having the big 1.99 sale on all spring and summer clearance. I had a bunch of items well 4 of those items did not ring up for 1.99 and was told that it was not on sale (it was 2 kids short set, 1 tube top dress, and a a dress summer shirt) there was several of the same items all on the rack. When I went to pay for them they rang up wrong I told the cashier (who was very nice) and she called a manager and I explained the whole thing well the manager. The manager told me first off I had to be wrong. I told her I would take her back to show her, then she told me our mistake and then proceed to tell me I had to pay full price since they are in season now. Ok it is October and there is no one wearing summer dresses. She was so rude to me and the people behind me couldn't believe it. So I asked her if it was her employees mistake for putting them in the wrong place (since like I said there was a whole bunch of them) don't I get them for 1.99 she laughed and told me no we don't do that. So may questions is does Kmart or doesn't Kmart do that? I know other stores if it is the stores mistake you get it for that price.

    Thank you so much. Kmart is the further store from my house, but I love it so I travel to it. I love the points program too. I never have trouble at the store. I know the store is in a bad neighborhoo…