About SHC-RyanO

Hi Everyone! To share a little bit about me: I have a true passion for helping others. I have been a manager in the Customer Service world for many years now. I am a people person that loves interacting with people daily. I believe a manager manages “things” and leads people. I love learning something new each day! I am an employee of Sears Holdings Corporation. Being with Sears I am able to inspire and create new relationships each day! I am empowered to help and find solutions for both our internal and external members! If something isn’t going right, you love what we are doing or you have a suggestion, I want to hear it! I’m looking forward to hearing from you and getting to know you as one of our valuable community members!

Types of Badges

Community Manager Comm Mgr

Comm Mgr

Community managers take care of the entire community so we can enjoy it.
Moderator Moderator


Moderators are the good people who help get questions answered and make sure everyone follows the rules.
Expert Expert


Experts are the smart cookies who know a ton about products and answer questions.
Kmart Cares Kmart Cares

Kmart Cares

People with this badge are trained customer care representatives who make sure you get help when you need it.
Associate Associate


Associates are actual employees of Sears Holding Corporation, but not part of the Community Team.
Vendor Vendor


These are business partners of or suppliers to Sears Holdings Corporation.
Editor Editor


Editors are grammar gurus who create blogs and guides that you will enjoy.
Sr. Blogger Sr. Blogger

Sr. Blogger

Count on these topical wordsmiths to deliver blogs and guides that matter to you.
  1. General Need copy of a receipt I deleated a few months ago-how do I do this?

    Happy New Year, goose8! We would be glad to help you! Did you purchase your items at the store or online? If you are signed up for Shop Your Way Rewards and have your e-mail attached to it, you can pr…
  2. General Happy New Years to All

    Happy New Year!!!
  3. Uncategorized What is your favorite Christmas tradition?

    No way to the eggnog! Not a fan! Haha!
  4. Holidays & Parties What is your favorite Christmas song?

    The Chipmunks Christmas album is really good! I'm not sure if there is really a Christmas song I don't like... Too hard to choose!
  5. Holidays & Parties When do you plan to begin decorating for Christmas?

    I couldn't wait until after Thanksgiving to put up my Christmas lights this year! They have been up for two weeks now! The tree was bought and put up this past weekend. I love the pine smell! Now tha…
  6. Holidays & Parties What are you in charge of making/bringing for Thanksgiving dinner?

    Laurel - it sounds like you are going to have a great Thanksgiving! Since my family lives out of state, I will be spending Thanksgiving with some friends! I'm in charge of bringing the Pumpkin Pie and…
  7. General What is #1 on your Black Friday shopping list?

    I will be out shopping! I'm looking for a new TV! Looks like there is going to be some good deals on them!
  8. Uncategorized What is your favorite thing about Thanksgiving?Share your Thanksgiving Tips, Advice, Ideas and Traditions here!

    Definitely being with your friends and family, all of the Turkey you could ever want and of course the Pumpkin Pie! My family also gets all geared up for Black Friday and talks about what they have th…
  9. General What is the best gift you have either given to someone or that someone has given to you?

    @Yobarps and @SHC-LaurelS - Wow! Those are both great stories! Yobarps - I can't believe she still has the gift! That is amazing! SHC-Laurel -If I got your gift I understand why you don't have it anym…