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Holidays & Parties I have a brand new K-Mart Jacklyn Smith Christmas tree bought ,during the after Christmas sales January 2013 that will not light, roatate, and it's not the correct height that is indicated on the box. It is still wrapped in the plastic, and has all the paper work, but this in not the tree we thought we were buying. Our store is being very uncooperative and said there was nothing they could do to help us. If we do not receive some satisfaction on this situataion we will NEVER have dealings with this store again. Can you please tell me who to contact to rectify this situation?We are sick and disappointed that our children may not have a tree this year.
Hi scrooged, We are more than happy to assist you with the issue you are having with your tree. It’s a little troubling when you purchase something at a great price; go to use it and find that is…
Dear nibroc37, We apologize for the error and confusion with the shipping charges. We are happy to look into your online order to see how we can help. Please send the following information – cont…
Dear hernandez.yare, I am truly sorry for any confusion you have encountered surrounding you layaway. We would like to look into this situation and help with getting this resolved. Please send us …