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  1. General My order from Kmart was canceled and I was wondering what the procedure was for returning the money already paid on a layaway contract?

    amicucci, We apologize for the difficulty with trying to reach your case manager. I understand how important it is to receive your refund in a timely manner and be informed of any updates. I will en…
  2. General anybody other than me having problems receiving a refund from a layaway that has been returned to the store?

    Hi stillkuntree! My name is Christine and I am a member of the Sears Cares Escalation Team. I saw your post today and wanted to reach out to you to offer our assistance. I am very sorry to see that y…