Pay in Store

Now you can reserve your item online, pay however you wish
in store (cash, check, credit card or gift card) and leave with
your order (or shipment confirmation)

    Let’s break it down.

  • Order online.

    When you reach the payment screen, choose the Pay in Store option to reserve your items. (There is a 48-hour hold window on orders - meaning you must get to the store within that timeframe.)

  • Go to your nearest
    Kmart store.

    Store Locator

  • Head to a cashier.

    Present email, order number or phone number to look up your order to pay. Then pay in the method you choose (cash, check, credit card or gift card.) Orders are only processed when they’re completed in store.

  • Enjoy!

    Let the Associate retrieve the order for you OR Your products will be shipped to your home.

frequently asked questions

What is Pay In Store?

Pay In Store is a way for you to reserve your online order, then go to the store to pay for your order your way! This includes Cash, Check, Credit Card or Gift Card!

Want to pay cash or use a check for your online order?
Maybe you’re not comfortable using a credit card online?

Not to worry, Pay In Store gives you the option to reserve products online and pay for them in store! When you place eligible items in your cart, the option of Pay In Store will be presented.

Choosing Pay In Store means no payment will be collected online. You will need to go to the store within 48 hours to complete your order, otherwise the order will be canceled.

You will need to acknowledge that you understand the Pay In Store process before clicking Place Order.

You can go to any cashier to pay for your online order. Not all products are eligible for Pay In Store.

Pay In Store is a reservation. Your order will not be processed unless you complete the order in the store.

Orders will not be released until payment is received. Depending on the item(s), orders may be shipped to your home, available in store for pickup, or both. Please review your order carefully so you are aware of how your order will be processed.

Do I enter any payment online?

No. You are holding the merchandise until you reach the store. Once at the store you will make your payment and your order will be processed.

I completed my order, now what?

You will receive email communications from us letting you know where you are in the process. For example, if you have an item that is eligible for store pickup, we’ll let you know when it’s ready so that we minimize your wait time!

How much time do I have to pay for my order?

You have up to 48 hours. Then the order will be canceled.

I’m at the store. What do I do?

Easy! Go to any cashier and let them know you have an online order you want to pay for.

I forgot my email, can I still pay for my order?

Yes! You can request the cashier pull up your pending order by your phone number.

Okay, I paid for my order. Now what?

It depends on the order type. Items at our warehouse will now be shipped to your home. If your items are available for pickup the sales associate will direct you on where to pick up your item.

Some orders might be a combination which would include items available for pickup when you pay for your order in store along with items being shipped to your home.

Can someone else pick up my order?

Yes, you can send someone else to pickup your order, but there are a few extra steps you'll need to take to verify your identity. This is for your protection and it will only take a few minutes.

During the checkout process, be sure to check the "someone else will pickup my order" box. You'll need to supply the name and email of the person who will be picking up your order. We'll send them an email message, which they need to bring with them the store as identification.