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Most Helpful Reviews
South Dakota, USA
I've owned several Bissell carpet cleaners over the years and this is by far the best one yet...lighter weight, easier to handle, much easier on my lower back, and it has excellent cleaning and suction power...AWESOME machine!
I was amazed at what a good job the Bissell does. I bought mainly to "clean up pet stains", but found that it cleans all my carpets just as well as Stanley Steamer. Deeps cleans and leaves the carpets soft. I highly recommend Bissell.
I used the Pro Heat for my carpets and it did a good job but when I did the steps the spray comes flying out sideways. I used both attachments, I sent an email to Bissell and they said that's the way its works. I don't think so. Not good for steps. I will just use it for carpets.
I have had this for a year now... Absolutely love it... Found out best way to clean out the front end... Put water on the floor and suck it up til it runs clean... Not real happy with the hose for furniture.. So don't use it... Bissel all the way!!!!
After moving into my new place, my cat was scared and vomited on my carpet in several places. I cleaned it up with a rag, then bought this cleaner. I ended up with soaking wet carpets because there was very little suction, and the stains were not removed. I had better luck with a soapy rag. So very disappointed. I've only bought Bissell products in the past, but I think it's time for a change.
Spray is very temperamental, some times it sprays from both tanks, some times only the solutions tank and other times from neither tank at all. Not too sure about the suction, there was never much to extract unless I poured a bottle of water on the area needing to be cleaned, then it seemed to do ok, nothing to celebrate though. Not what I would expect from a new machine right out of the box. Taking it back and sticking with a Hoover. Never should have second guessed, they've always done well by me and my families needs.
I have only used this machine a few times and each time I had to spend a lot of time cleaning the thing out, it keeps clogging due to cheap carpet and or dog hair. Some rooms I had to clean it multiple times. the brushes stopped spinning so I replaced the bands, then it stopped spraying and the hand held device stopped spraying and spinning and things keep breaking on it, the repairs/ replacement parts are not worth all the hassle.
This carpet shampooed is a hit! I bought it for a specific area of my living room& it worked so easily and perfectly I couldn't help but shampoo my whole home! I hope Bissell will enhance it some by adding some kind of indicator to let you know the water is running low and perhaps make the tank portable for doing the stairs.
We purchased this to clean our trouble areas where our dog continuously marks/pees. So far our first time using it it works fantastically. So well my husband did the whole house! I'm most happy with how quickly the carpet comes out dry. This was well worth the money and the hassle of using a spot cleaner on my hands and knees is no longer an issue! If I were to say there was a down side? It's probably not ideal for whole house cleaning. The tank isn't large enough for that kind of (large) area and it will take several fill ups and hours to complete. We did our house because it's on the smaller side and we were excited to see how great it worked. (Home owner, 2 adults one dog)
This machine does a good job when it work, but the water spray stops working and the support to fix it is very bad. I opened up ever part that I could and cleaned it but to no avail. It stops spraying after only 8-10 months. I did not have the receipt as I had just moved and not fully unpacked all the boxes... Needless to say Bissell did not have good customer support and I can't find a affordable repair shop close to home. I am going to have to throw the machine out. I hope Bissell does a better job on these issues. I think this one was a lemon and Bissell should have stood behind their product. Not sure if I will purchase another Bissell product after this experience.
First of all, the water doesn't pick up well at all. Troubleshooting?... didn't help me. As far as moving the machine slowly back and forth over the area just sprayer...? you can only be expected to move it so slow. That's not the issue. The sprayer quit working. No trouble shooting can help that! I have used this machine 8 to 10 times.... of course it's past warranty. Bottom line is, it's not a good product.
This is the 2nd Bissell rug cleaner that I've purchased in 3 years. In BOTH units, the floor sprayer ceased to function. The machines have had very limited use (I clean about once every 6 months). I can't understand how a product can be so poorly designed and constructed that it stopped working correctly so easily. How can you continue selling the same product for years with the same design flaws? I see numerous posts on how to go and try to fix this yourself. I'm not a mechanic. I did not purchase this as a cool project to test and challenge my mechanical abilities. This is supposed to clean rugs. It supposed to work when you turn it on. DO NOT BUY THIS PRODUCT! JohnB
New Jersey, USA
I purchased this cleaner because I needed a new one. I had the older model of the Bissell ProHeat which was 12 years old and had plenty of mileage on it! This machine is MUCH lighter and easier to use. The cleaning solution goes right in with the water now! We have 3 kids and a German Shepherd, so I use this often! LOVE IT!! LOVE BISSELL products!
Cleaned the spray nozzles, flushed the lines, now it sprays again. Will flush with distilled water when I am finished cleaning, every time. You must remove the 6 screws that hold on the cover, remove the hoses from the nozzles and clean the nozzles with a thin wire.
Ok so this had good reviews but when I used it, all I got was a wet carpet that took 2-3 days to dry. Mind you, this is my 2nd carpet cleaner! So I don't use it for 9 months and when I tried to use it again, the water pump doesn't work. I tried priming, reinserting, everything Bissell said to do and finally I got to the part where I was told to take it to a technician, WOW! Not worth it, I'll look somewhere else for this
Lake Charles, LA