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Most Helpful Reviews
I have only used this machine a few times and each time I had to spend a lot of time cleaning the thing out, it keeps clogging due to cheap carpet and or dog hair. Some rooms I had to clean it multiple times. the brushes stopped spinning so I replaced the bands, then it stopped spraying and the hand held device stopped spraying and spinning and things keep breaking on it, the repairs/ replacement parts are not worth all the hassle.
This carpet shampooed is a hit! I bought it for a specific area of my living room& it worked so easily and perfectly I couldn't help but shampoo my whole home! I hope Bissell will enhance it some by adding some kind of indicator to let you know the water is running low and perhaps make the tank portable for doing the stairs.
We purchased this to clean our trouble areas where our dog continuously marks/pees. So far our first time using it it works fantastically. So well my husband did the whole house! I'm most happy with how quickly the carpet comes out dry. This was well worth the money and the hassle of using a spot cleaner on my hands and knees is no longer an issue! If I were to say there was a down side? It's probably not ideal for whole house cleaning. The tank isn't large enough for that kind of (large) area and it will take several fill ups and hours to complete. We did our house because it's on the smaller side and we were excited to see how great it worked. (Home owner, 2 adults one dog)
This machine does a good job when it work, but the water spray stops working and the support to fix it is very bad. I opened up ever part that I could and cleaned it but to no avail. It stops spraying after only 8-10 months. I did not have the receipt as I had just moved and not fully unpacked all the boxes... Needless to say Bissell did not have good customer support and I can't find a affordable repair shop close to home. I am going to have to throw the machine out. I hope Bissell does a better job on these issues. I think this one was a lemon and Bissell should have stood behind their product. Not sure if I will purchase another Bissell product after this experience.
First of all, the water doesn't pick up well at all. Troubleshooting?... didn't help me. As far as moving the machine slowly back and forth over the area just sprayer...? you can only be expected to move it so slow. That's not the issue. The sprayer quit working. No trouble shooting can help that! I have used this machine 8 to 10 times.... of course it's past warranty. Bottom line is, it's not a good product.
This is the 2nd Bissell rug cleaner that I've purchased in 3 years. In BOTH units, the floor sprayer ceased to function. The machines have had very limited use (I clean about once every 6 months). I can't understand how a product can be so poorly designed and constructed that it stopped working correctly so easily. How can you continue selling the same product for years with the same design flaws? I see numerous posts on how to go and try to fix this yourself. I'm not a mechanic. I did not purchase this as a cool project to test and challenge my mechanical abilities. This is supposed to clean rugs. It supposed to work when you turn it on. DO NOT BUY THIS PRODUCT! JohnB
New Jersey, USA
I purchased this cleaner because I needed a new one. I had the older model of the Bissell ProHeat which was 12 years old and had plenty of mileage on it! This machine is MUCH lighter and easier to use. The cleaning solution goes right in with the water now! We have 3 kids and a German Shepherd, so I use this often! LOVE IT!! LOVE BISSELL products!
Cleaned the spray nozzles, flushed the lines, now it sprays again. Will flush with distilled water when I am finished cleaning, every time. You must remove the 6 screws that hold on the cover, remove the hoses from the nozzles and clean the nozzles with a thin wire.
Ok so this had good reviews but when I used it, all I got was a wet carpet that took 2-3 days to dry. Mind you, this is my 2nd carpet cleaner! So I don't use it for 9 months and when I tried to use it again, the water pump doesn't work. I tried priming, reinserting, everything Bissell said to do and finally I got to the part where I was told to take it to a technician, WOW! Not worth it, I'll look somewhere else for this
Lake Charles, LA
New Kensington, PA
After using a friends Bissell Pro Heat, I decided I would get my own. My carpet is very old and it did a wonderful job. Now, I will have my very own to clean as often as needed. Thanks
Bought this item-was more than pleased for the first 3,yes THREE uses,at the suction power.Tried it the fourth time-it either would not spray or would not suck.I only used this machine maybe 1 every six months for deep down cleaning,and I thoroughly washed it out before and after each use,so there's no reason the jets should have become so clogged so quickly.Called customer service at Bissell (what a JOKE-no help from that moron). I finally figured how to take the front end off to clean out the jets and then it started working-for about 10 minutes.Had to manually pour the soapy water directly onto the carpet,since the cheap *** sprayer decided to die.Suction was minimal-had to wait about 3 days before the carpet was 100%dry.Broke down and paid $100 TWICE to have it repaired.This morning I tried it again-now it decided to spray,but no suction from either the base or attachment.Needless to say,it was smashed into pieces on my front porch.I had no choice but to give it 1 star,or I would have given it a negative star rating! NEVER,EVER IN A MILLION YEARS BUY THIS PIECE OF ****,YOU WILL REGRET IT!!!!!!!
Phenix City, AL
I use my carpet cleaner daily. I love the features this one has to offer. I have cleaned all the carpet and furniture in the house. I would recommend this to anyone with pets.