Overall, others give this:

      23 Reviews Write a review
      8 Reviewers (80.0%) would recommend this to a friend.
      Overall Rating Breakdown:
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      Reviewers may have received a benefit, like a sweepstakes entry or rewards program points, in exchange for writing a review.
      Those benefits were not conditioned on the positive or negative content of the review.

      Most Helpful Reviews

      Praise6 found this helpful
      Kristy1980
      Oct 16 , 2013
      Wonderful
      I use my carpet cleaner daily. I love the features this one has to offer. I have cleaned all the carpet and furniture in the house. I would recommend this to anyone with pets.
      Criticism12 found this helpful
      Unhappyuser68
      Nov 20 , 2013
      The biggest piece of GARBAGE I ever bought!!!!!!!!!
      Bought this item-was more than pleased for the first 3,yes THREE uses,at the suction power.Tried it the fourth time-it either would not spray or would not suck.I only used this machine maybe 1 every six months for deep down cleaning,and I thoroughly washed it out before and after each use,so there's no reason the jets should have become so clogged so quickly.Called customer service at Bissell (what a JOKE-no help from that moron). I finally figured how to take the front end off to clean out the jets and then it started working-for about 10 minutes.Had to manually pour the soapy water directly onto the carpet,since the cheap *** sprayer decided to die.Suction was minimal-had to wait about 3 days before the carpet was 100%dry.Broke down and paid $100 TWICE to have it repaired.This morning I tried it again-now it decided to spray,but no suction from either the base or attachment.Needless to say,it was smashed into pieces on my front porch.I had no choice but to give it 1 star,or I would have given it a negative star rating! NEVER,EVER IN A MILLION YEARS BUY THIS PIECE OF ****,YOU WILL REGRET IT!!!!!!!
       

      IAR

      Nashville, TN

      Apr 4 , 2015
      via Bissell.com
      Overall
      Absolutely recommend

      This is the second I've purchased, The first one I bought gave it to my sister a few years ago and still running. I just bought another one for me and I am in love with it. My carpet actually looks better than when I first moved into my apartment. I also used it to wash my reclining chair with the hand tool and it did an excellent job. Absolutely recommend cheaper then renting a machine or having to pay to get my carpet cleaned. Absolutely worth buying


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      Jodi

      Worland, WY

      Apr 2 , 2015
      via Bissell.com
      Overall
      Love it!!!

      I so love my steam cleaner. My carpets look and smell fantastic. I have two dogs and a cat and it seems to get everything up. I also have a Bissell vacuum and will definitely be buying Bissell products from now on.


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      Cindy

      South Dakota, USA

      Jan 6 , 2015
      via Bissell.com
      Overall
      Best Bissell Carpet Cleaner

      I've owned several Bissell carpet cleaners over the years and this is by far the best one yet...lighter weight, easier to handle, much easier on my lower back, and it has excellent cleaning and suction power...AWESOME machine!


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      Will

      Houston, TX

      Jan 1 , 2015
      via Bissell.com
      Overall
      ProHeat Deep Cleaning System

      The ProHeat Deep Cleaning System made the carpet look almost brand new. It was astonishing to see how much dirt was actually removed from the carpet. I am please with this product.


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      Rich024

      Pittsburgh, PA

      Dec 27 , 2014
      via Bissell.com
      Overall
      Love it!

      I was amazed at what a good job the Bissell does. I bought mainly to "clean up pet stains", but found that it cleans all my carpets just as well as Stanley Steamer. Deeps cleans and leaves the carpets soft. I highly recommend Bissell.


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      marty49

      Dec 23 , 2014
      via Bissell.com
      Overall
      Pro Heat carpet

      I used the Pro Heat for my carpets and it did a good job but when I did the steps the spray comes flying out sideways. I used both attachments, I sent an email to Bissell and they said that's the way its works. I don't think so. Not good for steps. I will just use it for carpets.


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      Mitch

      Barrett, MN

      Dec 11 , 2014
      via Bissell.com
      Overall
      Love this machine

      I have had this for a year now... Absolutely love it... Found out best way to clean out the front end... Put water on the floor and suck it up til it runs clean... Not real happy with the hose for furniture.. So don't use it... Bissel all the way!!!!


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      mar0304

      Dec 2 , 2014
      via Bissell.com
      Overall
      Very Disappointed

      After moving into my new place, my cat was scared and vomited on my carpet in several places. I cleaned it up with a rag, then bought this cleaner. I ended up with soaking wet carpets because there was very little suction, and the stains were not removed. I had better luck with a soapy rag. So very disappointed. I've only bought Bissell products in the past, but I think it's time for a change.


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      Frustrated 44

      Roseville, MI

      Dec 2 , 2014
      via Bissell.com
      Overall
      worst carpet cleaning machine I've ever tried to use!

      Spray is very temperamental, some times it sprays from both tanks, some times only the solutions tank and other times from neither tank at all. Not too sure about the suction, there was never much to extract unless I poured a bottle of water on the area needing to be cleaned, then it seemed to do ok, nothing to celebrate though. Not what I would expect from a new machine right out of the box. Taking it back and sticking with a Hoover. Never should have second guessed, they've always done well by me and my families needs.


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      sal

      Bridgeton, NJ

      Dec 2 , 2014
      via Bissell.com
      Overall
      ease of operation

      Excellent results on my motor home rug, I will try my living room rug tomorrow. Sal


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      BJ777

      Springfield, IL

      Nov 27 , 2014
      via Bissell.com
      Overall
      Fantastic

      Simply love this machine....I have had my carpets professionally cleaned and this machine does by far a better job. It is light weight and easy for me to use.


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      traci27

      Nov 19 , 2014
      via Bissell.com
      Overall
      better to rent

      I have only used this machine a few times and each time I had to spend a lot of time cleaning the thing out, it keeps clogging due to cheap carpet and or dog hair. Some rooms I had to clean it multiple times. the brushes stopped spinning so I replaced the bands, then it stopped spraying and the hand held device stopped spraying and spinning and things keep breaking on it, the repairs/ replacement parts are not worth all the hassle.


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      Nelsonic

      Cocoa, FL

      Nov 13 , 2014
      via Bissell.com
      Overall
      So Great!

      This carpet shampooed is a hit! I bought it for a specific area of my living room& it worked so easily and perfectly I couldn't help but shampoo my whole home! I hope Bissell will enhance it some by adding some kind of indicator to let you know the water is running low and perhaps make the tank portable for doing the stairs.


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      jimfrom york

      York, ME

      Nov 5 , 2014
      via Bissell.com
      Overall
      Stopped working after five minutes

      cleaner worked for about five minutes before it shut off. Emptied dirty water bladder and machine restarted. Stopped again after about two minutes.


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      VanderWal's

      Gilbert, AZ

      Oct 30 , 2014
      via Bissell.com
      Overall
      Satisfied!

      We purchased this to clean our trouble areas where our dog continuously marks/pees. So far our first time using it it works fantastically. So well my husband did the whole house! I'm most happy with how quickly the carpet comes out dry. This was well worth the money and the hassle of using a spot cleaner on my hands and knees is no longer an issue! If I were to say there was a down side? It's probably not ideal for whole house cleaning. The tank isn't large enough for that kind of (large) area and it will take several fill ups and hours to complete. We did our house because it's on the smaller side and we were excited to see how great it worked. (Home owner, 2 adults one dog)


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      Frustrated

      Oct 7 , 2014
      via Bissell.com
      Overall
      Good when work, water spray stops working not a great design

      This machine does a good job when it work, but the water spray stops working and the support to fix it is very bad. I opened up ever part that I could and cleaned it but to no avail. It stops spraying after only 8-10 months. I did not have the receipt as I had just moved and not fully unpacked all the boxes... Needless to say Bissell did not have good customer support and I can't find a affordable repair shop close to home. I am going to have to throw the machine out. I hope Bissell does a better job on these issues. I think this one was a lemon and Bissell should have stood behind their product. Not sure if I will purchase another Bissell product after this experience.


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      Skinner

      York, PA

      Oct 7 , 2014
      via Bissell.com
      Overall
      Easy to use!

      I have used for the second time, did a great job, my rug never looked so good!


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      WontShutUp

      Pittsburgh, PA

      Oct 7 , 2014
      via Bissell.com
      Overall
      Horrible.

      First of all, the water doesn't pick up well at all. Troubleshooting?... didn't help me. As far as moving the machine slowly back and forth over the area just sprayer...? you can only be expected to move it so slow. That's not the issue. The sprayer quit working. No trouble shooting can help that! I have used this machine 8 to 10 times.... of course it's past warranty. Bottom line is, it's not a good product.


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      jxbma

      Boston, MA

      Oct 7 , 2014
      via Bissell.com
      Overall
      Sprayer stopped working within 1st year

      This is the 2nd Bissell rug cleaner that I've purchased in 3 years. In BOTH units, the floor sprayer ceased to function. The machines have had very limited use (I clean about once every 6 months). I can't understand how a product can be so poorly designed and constructed that it stopped working correctly so easily. How can you continue selling the same product for years with the same design flaws? I see numerous posts on how to go and try to fix this yourself. I'm not a mechanic. I did not purchase this as a cool project to test and challenge my mechanical abilities. This is supposed to clean rugs. It supposed to work when you turn it on. DO NOT BUY THIS PRODUCT! JohnB


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      Lyndez

      Richmond, VA

      Oct 7 , 2014
      via Bissell.com
      Overall
      what a great job this cleaner does!

      great emergency pet cleanup. easy to use. Very happy with my purchase.


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      Jennifer

      New Jersey, USA

      Oct 7 , 2014
      via Bissell.com
      Overall
      GREAT CLEANER!!

      I purchased this cleaner because I needed a new one. I had the older model of the Bissell ProHeat which was 12 years old and had plenty of mileage on it! This machine is MUCH lighter and easier to use. The cleaning solution goes right in with the water now! We have 3 kids and a German Shepherd, so I use this often! LOVE IT!! LOVE BISSELL products!


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      707a

      Oct 7 , 2014
      via Bissell.com
      Overall
      spray nozzles

      Cleaned the spray nozzles, flushed the lines, now it sprays again. Will flush with distilled water when I am finished cleaning, every time. You must remove the 6 screws that hold on the cover, remove the hoses from the nozzles and clean the nozzles with a thin wire.


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      Aubrey

      Oct 7 , 2014
      via Bissell.com
      Overall
      Piece of garbage

      After approx 10 uses it won't spray water. Complete junk!!!


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      Sam254

      Gaithersburg, MD

      Oct 7 , 2014
      via Bissell.com
      Overall
      Works for clean carpet

      Ok so this had good reviews but when I used it, all I got was a wet carpet that took 2-3 days to dry. Mind you, this is my 2nd carpet cleaner! So I don't use it for 9 months and when I tried to use it again, the water pump doesn't work. I tried priming, reinserting, everything Bissell said to do and finally I got to the part where I was told to take it to a technician, WOW! Not worth it, I'll look somewhere else for this


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      Sep 3 , 2014
      Overall
      Great Easy to use

      This carpet cleaner is very easy to use and does a good job. Did a good job on our carpet.

      I would recommend this product to a friend.

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