Shop thousands of unique and top-brand products, right here on Kmart.com
Marketplace at Kmart.com is a community of sellers working with Kmart to give you thousands of additional items to shop.
You can buy Marketplace products just like you would anything else on our site—they’re listed alongside each other when you shop. You can also filter your search to find just the products sold by our Marketplace sellers.
You get all the benefits of shopping with Kmart when you buy from our Marketplace sellers:
How do I contact my Marketplace seller?
1. Log in to your Account on Kmart.com
2. Click on Your Account > Your Orders right next to Search field.
3. Find the order in question and click “view details”.
4. Click on “contact marketplace seller”
5. Pick from the dropdown list the reason that best describes
the issue and write a brief description.
6. Click Send.
Please note: For some issues, you don’t need to contact the seller.
You can do the following in your profile:
· Change the payment method on your order
· Change the shipping address on your order
· Check the status of your refund
How is my order shipped?
How do I make a return?
Sellers handle all returns and exchanges. You can find the seller’s return policy on their product page. It will cover scenarios such as damaged or incorrect products and will tell you how to return or exchange it.
Note: Marketplace items can’t be returned or exchanged at Kmart stores. Neither can international orders sold or fulfilled by a third-party merchant. International transactions with third-party merchants are final.
How do I cancel my order?
Sometimes cancelations happen. It’s easy to do. Just log in to your profile and choose Your Orders.
Then, select the order you need and click the Cancel Items link next to the item you want to cancel.
If the Cancel Items link isn’t available, use the Contact Marketplace Seller link to send a cancelation request directly. Choose your reason for cancelling, and then click the orange Send confirm button.
We’ll confirm your cancelation request and email you once the cancelation is complete—usually in less than 24 hours.
How do I change my Payment Method?
Change your payment method by logging into your profile. Go to “Your Orders” on the homepage header. Select the tab “Manage My Account.” You’ll find your saved payment methods on the bottom right-hand side of the screen. Click edit. (Note: Updating your Payment Information will not affect orders you’ve already placed.)
How do I change my Shipping Address?
Change your shipping address by logging into your profile. Go to “Your Orders” on the homepage header. Select the tab “Manage My Account.” You’ll find your shipping addresses on the right-hand side of the screen. Click edit. (Note: Updating your Shipping Address will not affect orders you’ve already placed.)