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Shop Your Way Max

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SHOP YOUR WAY MAX® MEMBERS GET 5% BACK IN POINTS ON FREE STORE PICK UP

Shop Your Way MAX members get $40 BACK IN POINTS+ (40,000 points) when you spend $300 or more in Electronics

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Shop Your Way MAX members get $15 BACK IN POINTS+ (15,000 points) when you spend $75 or more in Home*

Shop Your Way MAX members get $5 BACK IN POINTS+ (5,000 points) when you spend $19.99 or more on any Fragrance at Kmart.com

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Frequently Asked Questions

What's included?

You get FREE 2-day shipping on tons of Sears and Kmart items, plus FREE standard shipping on millions more - look for the SYW MAX or MAXELIGIBLE logo on products.

MAXELIGIBLE products don't qualify for free shipping by themselves, but will ship for free with your Shop Your Way MAX purchase of $30 or more.

If only free standard shipping is available on a product, you may upgrade to 2-day shipping for 99¢ or upgrade to next-day shipping for $3.99. Marketplace items do not qualify for upgrades.

Are large/bulky items included?

In this case, bigger is not always better. Larger items such as furniture and appliances are not available for the SHOP YOUR WAY MAX program.

How much does it cost?

Your first 3 months are free! No obligation, no credit card required, and we won't automatically charge you at the end of your 3 month period.

If you like it (and we know you will), the full annual membership is just $39 a year (just over $3 a month) and includes Double Base Points on all qualifying purchases, in store and online, as well as $3 in points to use on purchases during the first part of each month (a $36 value!) starting your first full month of membership.

How do I join the annual program?

Join the annual membership program any time before your trial membership expires (don't worry, we'll send you reminders too!). Annual membership is only $39 - that's just over $3 a month. Your annual membership includes Double Base Points on all qualifying purchases, in store and online, as well as $3 in points to use on purchases during the first part of each month (a $36 value!) starting your first full month of membership.

What happens after my free 90-days of MAX?

If you love MAX and want more, you're not alone. We won't automatically charge you at the end of the 90 day period, so make sure to join the annual membership program any time before your 90 day membership expires (don't worry, we'll send you reminders too!). Annual membership is only $39 - that's just over $3 a month. Your annual membership includes Double Base Points on all qualifying purchases, in store and online, as well as $3 back in points to use on purchases during the first part of each month (a $36 value!) starting your first full month of membership.

How do I cancel MAX?

We'd hate to see you go. But if you decide to cancel your membership, you can cancel online or over the phone. To cancel online, sign in to My Profile and go to the SHOP YOUR WAY MAX section. To cancel by phone, call the Sears Customer Care Center (1-800-349-4358) or the Kmart Customer Care Center (1-866-562-7848).

Where can I find the Terms and Conditions?

We recognize that you love details. We do too. Here is the terms and conditions of the SYW MAX Membership

Last updated: October 15, 2013

Below are the terms and conditions ("Terms") for Shop Your Way Max Membership Program (the "Max Program"). These Terms are between you and Sears, Roebuck and Co. and Kmart Corporation ("Sears and Kmart", "Us", "Our" or "We") and govern our respective rights and obligations. The Terms, together with applicable terms and conditions related to any promotional offers provided to you for use with the Max Program, constitute the entire agreement between you and Sears and Kmart in relation to the Max Program. Your use of the Sears.com Web site, Kmart.com Web site, the ShopYourWay.com Web site or any other of Our affiliated web site(s) that the Max Program may be offered on ("Sites") and membership in the Max Program are also governed by our Terms of Use and Privacy Policies, as well as all other applicable terms, conditions, limitations and requirements on the Sites, all of which (as modified from time to time) are incorporated into these Terms, including specifically, the Shop Your Way terms at www.shopyourwaycom/terms. By registering for membership, you accept these Terms, conditions, limitations and requirements. Please read these Terms carefully.

Max Program Benefits

Customers who sign up for the Max Program ("Max Program Members") are entitled to free two day shipping on Eligible Purchases made on Sears.com and Kmart.com, or free standard shipping on Eligible Purchases of select Marketplace items, and $0.99 per item for Expedited shipping, and $3.99 per item for Premium shipping for Eligible Purchases on the Sites (discount on Expedited and Premium- shipping is only available on Sears and Kmart products) ,and are eligible to participate in the Max program free of charge for the first 3 months after enrollment ("Free 90 day Membership")Your free 90 day membership Free 90 day Membership will terminate after three months, after which you may enroll in the annual Max Program ("Annual Max Program") at the current advertised price.

The Free 90 day Membership and/or Annual Max Program will be available on the Sites for users that have a customer profile, are a ShopYourWay member, and whose customer profile includes their ShopYourWay member ID. The Free 90 day Membership and/or Annual Max Program is not available for purchases on Sears' and Kmart's affiliates' or licensed businesses websites. The Free 90 day Membership and/or Annual Max Program is not available for Corporate Accounts or for customers who purchase products for business or institutional use or for customers who are resellers (customer who purchase and resell the items purchased from the Sites, to a third party).

If you are a ShopYourWay member and have signed up for the Annual Max program, you will earn double the Base Points on all eligible purchases. Members who only participate in the Free 90 day Membership are not eligible to earn double Base Points.

Eligible Purchases

The Free 90 day Membership and/or Annual Max Program is limited to qualifying small parcel items that can be shipped via USPS, UPS or FedEx, are sold by Sears, Kmart, and select MarketPlace products, as indicated on the web site, that are available for free shipping on the Sites and that are shipped to continental United States addresses, excluding Alaska, Hawaii, P.O. boxes, APO/FPO and U.S. territories, and possessions ("Eligible Purchases"). At Our sole discretion, We may exclude products from being Eligible Purchases including, but not limited to, oversize or heavy items, items regulated as hazardous materials, alcohol, appliances, fitness equipment, and other items with special shipping characteristics. Products sold by third-party web sites are NOT considered Eligible Purchases.

Conditions

You must have a valid, active account on the Site(s) that the Free 90 day Memberhsip and/or Annual Max Program is offered on and you are ordering from, to register for and participate. In Our sole discretion, We reserve the right to accept or refuse membership. You may not transfer or assign your membership or any such benefits under the Free 90 day Membership or the Annual Max Program. Some special product, order, handling fees and/or taxes may still apply to Eligible Purchases. If only some of the items in your order are Eligible Purchases, you will pay applicable shipping charges for those items that are not Eligible Purchases.. Changing or combining orders, or changing your shipping address, method of shipping, or other preferences might affect whether or not the merchandise is an Eligible Purchase..

Please note:

  • Premium and Expedited shipping are options We use to determine your estimated delivery date (these options do not reflect product availability or our estimated shipping date);
  • At our sole discretion, We may ship the products by ground or air (these options do not correspond to any carrier-branded shipping services);
  • Our carriers usually do not pick-up or deliver packages on weekends or holidays;
  • We do not guarantee delivery of products within the estimated transit time or by the estimated delivery date.

Membership Cancellation

If you cancel your membership before you have made any eligible purchases contact us at order@customerservice.sears.com and We will refund your applicable Membership Fee. By cancelling your membership you will no longer earn Double Base Points as an Annual Max Program member. Canceling your Max Free 90 day Membership or Annual Program membership does not cancel your membership in the ShopYourWay program.

We may modify these Terms and/or any aspect of the membership, including terminating the Max Free 90 day Membership or Max Annual Program in our sole discretion. If We do so, We will provide an email notice to you at the email address in your profile which will include the option to cancel any current membership in the About Me tab and Clubs link within MyProfile or by contacting the Sears Customer Care Center at 1-800-349-4358 or the Kmart Customer Care Center at 1-866-562-7848. If We change the shipping charges and you cancel your membership before the effective date of these new shipping charges, if applicable we will give you a prorated refund of your Membership Fee based on the number of full months remaining in your membership period. If any change is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions to these Terms. YOUR CONTINUED MEMBERSHIP AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR MEMBERSHIP IN THE ABOUT ME TAB WITHIN MYPROFILE OR BY CONTACTING THE SEARS CUSTOMER CARE CENTER AT 1-800-349-4358 OR THE KMART CUSTOMER CARE CENTER AT 1-866-562-7848.

Termination by Us

We may terminate your membership at Our sole discretion with notice. If We do so, if applicable we will give you a prorated refund of the Membership Fee based on the number of full months remaining in your membership. However, We will not give any refund for termination related to conduct that We determine, in our sole discretion, violates these Terms or any applicable law, involves fraud or misuse of this membership program or any other Site services or features, or is harmful to our interests or another user. By cancelling your membership you will no longer earn Double Base Points as an Annual Max Program member. Terminating your membership in the Max Free 90 day Membership or Max Annual Program, however, does not cancel your membership in the ShopYourWay program. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.

Limitation of Liability

IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS IN THE SITE TERMS OF USE, IN NO EVENT WILL WE OR OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO THE MAX FREE 90 DAY MEMBERSHIP OR ANNUAL MAX PROGRAM. THESE EXCLUSIONS AND LIMITATIONS OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR MEMBERSHIP. CERTAIN STATE LAWS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Confidential Arbitration

ALL DISPUTES WE OR YOU HAS RELATING IN ANY WAY TO THE PROGRAM (INCLUDING WITHOUT LIMITATION WITH RESPECT TO OUR DISCLOSURES, EMAIL AND MOBILE SMS (TEXT) MESSAGES WE SEND TO YOU, OR ANY CONTACT INFORMATION YOU SUPPLY TO US), THESE TERMS, OR THE SHOPYOURWAY.COM SITE WILL BE SUBMITTED TO CONFIDENTIAL ARBITRATION IN THE FEDERAL JUDICIAL DISTRICT IN WHICH YOU RESIDE, EXCEPT TO THE EXTENT THAT YOU HAVE, IN ANY WAY, VIOLATED OR THREATENED TO VIOLATE ANY OF OUR INTELLECTUAL PROPERTY RIGHTS. All arbitrations required by these Terms will be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator award is binding and may be entered in any court of competent jurisdiction. To the fullest extent permitted by applicable law no arbitration brought under, or with respect to, the MAX FREE 90 DAY MEMBERSHIP OR ANNUAL MAX Program, these Terms, any of our disclosures, any email or SMS (text) message that we send to you, any contact information you supply to us in connection with the MAX FREE 90 DAY MEMBERSHIP OR ANNUAL MAX Program, or the SHOPYOURWAY.COM Site is to be joined to an arbitration involving any other party subject to these Terms whether through class arbitration proceedings or otherwise.

For arbitration claims you assert against us in accordance with this section (but not for any arbitration claim against you) we will pay all of your administrative, hearing, and arbitrator fees and costs for the arbitration (but not the fees, expenses, and costs of your lawyers, experts, or witnesses) in excess of any filing fee you would have been required to pay to file the claim as a lawsuit in a state or federal court (whichever is greater) in the judicial district in which you reside. Unless unlawful, we will pay our, and you will pay your, lawyers, experts, and witness fees, expenses, and costs with respect to all claims.

To the extent permitted by law, you will not agree to act as a representative or a private attorney general, or in any other representative capacity, or participate as a member of a class of claimants in any lawsuit against us in any court, or in arbitration, with respect to any claims arising under these Terms, (including without limitation with respect to our disclosures, email and mobile SMS (text) messages we send to you, or any contact information you supply to us in connection with the Program), or your status as a Member. This waiver will survive the termination of the relationship between you and us.

We or you may seek injunctive relief in any state or federal court in Chicago, Illinois, USA, and we and you consent to the exclusive jurisdiction and venue in the state and federal courts in Chicago, Illinois, USA for injunctive relief purposes.

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES.

How do I get the 5% back in points?

Shop Your Way MAX members get 5% back in points on qualifying online purchases picked up in-store. Product must be available for purchase online and marked as available for in store pickup. Maximum $50 in points (50,000 points) per member, per calendar year. Points are valid for 90 days once received.

Troop ID Frequently Asked Questions

What is Troop ID?

Troop ID is the first digital ID card for the military and veteran community. A Troop ID consists of the unique e-mail and password combination that you chose to verify your military affiliation. Once you verify with Troop ID and register with Sears, you get 180 days of FREE SHOP YOUR WAY MAX. More information on Troop ID can be found here.

Who is eligible for this FREE offer?

Veterans, active, retired, reserve military members and spouse/family members of military personnel are eligible to receive 180 days of SHOP YOUR WAY MAX membership for FREE if you're not already a MAX member.

Can I get the FREE offer if I am not a military member?

Spouse and family members of military personnel, who successfully verify with Troop ID, are eligible to receive 180 days of SHOP YOUR WAY MAX for FREE. Non-military friends are not eligible.

What's included?

You get FREE 2-day shipping on tons of Sears and Kmart items, plus FREE standard shipping on millions more - look for the SYW MAX or MAXELIGIBLE logo on products.

MAXELIGIBLE products don't qualify for free shipping by themselves, but will ship for free with your Shop Your Way MAX purchase of $30 or more.

If only free standard shipping is available on a product, you may upgrade to 2-day shipping for 99¢ or upgrade to next-day shipping for $3.99. Marketplace items do not qualify for upgrades.

Are large/bulky items included?

In this case, bigger is not always better. Larger items such as furniture and appliances are not available for the SHOP YOUR WAY MAX program.

How much does it cost?

Your first 180 days are free! No obligation, no credit card required, and we won't automatically charge you at the end of your 180 day period.

If you like it (and we know you will), the full annual membership is just $39 a year (just over $3 a month) and includes Double Base Points on all qualifying purchases, in store and online, as well as $3 in points to use on purchases during the first part of each month (a $36 value!) starting your first full month of membership.

How do I join the annual program?

Join the annual membership program any time before your trial membership expires (don't worry, we'll send you reminders too!). Annual membership is only $39 - that's just over $3 a month. Your annual membership includes Double Base Points on all qualifying purchases, in store and online, as well as $3 in points to use on purchases during the first part of each month (a $36 value!) starting your first full month of membership.

What happens after my free 180-days of MAX?

If you love MAX and want more, you're not alone. Your membership does not automatically renew so make sure to join the annual membership program. Join here.

How do I cancel MAX?

We'd hate to see you go. But if you decide to cancel your membership, you can cancel online or over the phone. To cancel online, sign in to My Profile and go to the SHOP YOUR WAY MAX section. To cancel by phone, call the Sears Customer Care Center (1-800-349-4358) or the Kmart Customer Care Center (1-866-562-7848).

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