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Kmart.com Order & Product Inquiries

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1-866-562-7848

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At Kmart, we are here to help. On our Customer Service page, you can: check your order status and history, receive savings and coupons via email, order gift cards, find Kmart company info and policies, locate a store, and a whole lot more. Call, chat or email Kmart Customer Service, and get prompt answers to your questions.

About SHOP YOUR WAY REWARDS^SM

It's our free program that rewards our best customers. As a Shop Your Way Rewards customer you earn Points when you buy the things you want and need. Then you redeem those Points online or in store at Sears, Kmart, Lands' End, the great indoors, Sears Home Services, Sears Auto and mygofer. The more you shop, the faster your Points and special benefits pile up. It's a simple, fun and exciting way to shop.

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Check out our new beta social shopping site where you can follow fellow shoppers, see ratings & reviews, create a public profile, and get everything you want easier and quicker than ever before.

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Contact Us Frequently Asked Questions

Contact Us Frequently Asked Questions